PYX LabsResearch
Published · v1.0Validated

Can frontier models do the real work of employee listening?

The PYX-Voice research paper: how we built the benchmark, how frontier models scored against the expert bar, and what they consistently miss.

PYX Labs Research, with guidance from academic advisors at Stanford and UT Austin.
Sponsored by Perceptyx
PDF · 2026
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How to cite

Cite version 1.0.

Published and hosted by PYX Labs. Want the detail without the PDF? The method and findings live on the site.

BibTeX
@techreport{pyxlabs2026voice,
  title       = {Can Frontier Models Do the Real Work of
                 Employee Listening?},
  author      = {{PYX Labs Research}},
  institution = {PYX Labs},
  year        = {2026},
  type        = {Technical Report},
  note        = {Version 1.0. Published and validated.
                 Academic advisors at Stanford and UT Austin.
                 Sponsored by Perceptyx.},
  url         = {https://pyxlabs.ai/research}
}